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Building Trust and Rapport with 14-16 yr old group

I am due to take over from a long established coach at a club taking the 14-16 yr old category. I've been helping out and taking half the session for a few weeks now and come Sept the other coach will step back and leave it to me most weeks. The group is mixed ability with up 20-30 coming each week to an hour long session. Some do play in league games and a number come for the social aspect. One thing I have noticed is that I sometimes struggle to get them to listen and carry out instructions properly. I also think there is a bit of testing on their part as I am new and they want to see what they can get away with! Any tips for building up a bit more trust and rapport with the group? I think my lesser experience comes through at times (have been a coach for 2 years now and mainly taken ladies groups who are at a lower level player wise).
Anne-Marie CleggPlayer, England

Problem with parent

So this year I have had multiple problems with a parent. I have been yelled at by her in front of the girls and parents at a game and she has honestly made my time at netball horrible. She has told me multiple times that my training isn’t good enough and that it’s needs to get better, that I am in the wrong for sitting her daughter off for half a game, that the only reason I am coaching the team is because the club didn’t give her the team and many more things. Last year the girls won the grand final and the year before they were runners up. (her daughter in both those teams)I am 19 years old and I have been coaching for 6 years and playing for 13. Safe to say I know what I am doing. I have gone to the club about her and they know what she has done. I am hoping I do not have to deal with her next year, but if I do does anyone have any suggestions in regards to dealing with this bullying. Thanks in advance !! Asked using Sportplan Mobile App
Aimee HodsonCoach, Australia

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